MichelinE PRIMACY Tyre

Processing times:
Orders are processed within 1–3 business days.

Dispatch times:
Items that are in stock are dispatched within 1–3 business days.

Backorders:
If you purchase an item marked as No Stock, it will be placed on automatic backorder. We will contact you if it cannot be backordered or its lead time is longer than 22 weeks.

Transit times:
We deliver to metro and regional Australia. Items generally arrive within 1–7+ business days after dispatch.

Receiving your shipment:
Please inspect all products on arrival. Wheelkingz must be notified of incorrect products or shipping damage before installation and within 24 hours of delivery. Take care when opening packaging, particularly when using sharp instruments.

Click & Collect / in-store pickup:
Sydney customers can select local pickup or in-store installation. We will notify you by email or phone when your items are ready. Fitting and balancing incurs an additional cost.

External warehouse:
Products held at an external warehouse may incur additional freight costs depending on their location within Australia. Please contact us before ordering if you have any questions.

Do you have everything listed on your website in stock?
Stock is available most of the time, but our range is too large to hold every item. Products unavailable in Australia are usually available to backorder, with lead times of 0–22 weeks. Please contact us before ordering if you need to confirm availability.

What does Low Stock mean?
We may have limited stock locally or stock at an external interstate supplier. Please contact us to confirm availability.

How does airfreight work?
If a wheel is only available overseas, we may be able to deliver it within 2–3 weeks, excluding public holidays, for an additional fee. Contact us for details.

Can I use factory wheel nuts with aftermarket wheels?
Factory wheel nuts are not compatible with aftermarket wheels. We recommend purchasing a fitment kit containing wheel nuts and hub rings.

Can you fit and balance?
Yes. Fitting and balancing costs $30 per corner and may incur an additional pallet-freight charge.

Why is freight calculated at checkout when free freight is advertised?
Free freight depends on the products purchased and the delivery location.