Processing times:
Orders are processed within 1–3 business days.
Dispatch times:
Items that are in stock are dispatched within 1–3 business days.
Backorders:
If you purchase an item marked as No Stock, it will be placed on automatic backorder. We will contact you if it cannot be backordered or its lead time is longer than 22 weeks.
Transit times:
We deliver to metro and regional Australia. Items generally arrive within 1–7+ business days after dispatch.
Receiving your shipment:
Please inspect all products on arrival. Wheelkingz must be notified of incorrect products or shipping damage before installation and within 24 hours of delivery. Take care when opening packaging, particularly when using sharp instruments.
Click & Collect / in-store pickup:
Sydney customers can select local pickup or in-store installation. We will notify you by email or phone when your items are ready. Fitting and balancing incurs an additional cost.
External warehouse:
Products held at an external warehouse may incur additional freight costs depending on their location within Australia. Please contact us before ordering if you have any questions.